In the first episode of the SRS podcast, Maria Assaf, SRS communications officer, interviewed Laura Kishore, Head of Admissions. She told us about how her team is preparing for the go live of her area in autumn this year. Laura also discussed the changes she foresees her team will go through as part of the move to a new Customer Relationship Management (CRM) system, and some of the expected benefits the system will bring to her area.